Professional Development of Leadership & Management Skills for a Treatment Coordinator

Professional Development of Leadership & Management Skills for a Treatment Coordinator

Awarding Body: ILM

Improve case acceptance by attending our work shop and being provided with essential information to become a highly effective Treatment Coordinator.

This 1 day event is ideal for all team members that are involved with answering the telephone, responding to emails and are maybe already actively carrying out the role of a TCO. We will help you to improve and excel within this area of expertise and become a highly effective Treatment Coordinator.

Contents Include

Killer strategies to win you business
• Eliminate price buyers so they don’t waste your time
• Get the appointments you want in your diary
• Have eager clients wanting to buy from you before they enter the practice
• Apply new strategies to dramatically increase your Case Acceptance
• Win more new patients and beat your competitors to it
• Ask for the business without the embarrassment
• Handle objections and turn them around
• Talk finance without it scaring you rigid
• Use the best and the most under utilised sales tools of all
• Deal with the fear factor and push your own boundaries

We will take you through mind blowing, no nonsense, proven results driven strategies that will start your team pulling together.

Wasn’t quite sure what to expect but I really enjoyed the course and found it very interesting and informative.

Although I’m not a TCO … as a receptionist I feel that it will help me with my job and in helping the actual TCO.

Kept my interest all day. Thoroughly enjoyable

Absolutely fantastic. Thankyou!

I’ll be back again



Thankyou for the organising the educational training. I’m very glad I attended. Thoroughly enjoyed it. Buffet was lovely. Would highly recommend it.


It has been a brilliant day. Much better than previous TCO courses I have been on.

Lots of information I can take back to the practice and implement.

Fabulous training. very informative and thought provoking.

Excellent delivery and look forward to training with you in the future.

Many Thanks



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